B V Ramana Murty

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Service Quality Excellence978-93-5O62-OO9-O
(93-5O62-OO9-X)
2012Dr R H G Rau

B. M. · B. Ramana · R. M. · Ramana Murty

B V Ramin