Axel Kolthof

A. K.

titleISBN-13year of publica-
tion
other author(s)
Continual Service Improvement Based on ITIL V3: A Management Guide978-90-8753-128-72008Jan Van Bon · Arjen de Jong
ITIL V3 Foundation Exam: The Study Guide978-90-8753-069-32010Jan van Bon · Arjen de Jong · Mike Pieper · Ruby Tjassing · Annelies van der Veen · Tieneke Verheijen
Service Design Based on ITIL V3: A Management Guide978-90-8753-125-62008Jan Van Bon · Arjen de Jong
Service Strategy Based on ITIL V3: A Management Guide978-90-8753-124-92008Jan Van Bon · Arjen de Jong
Service Transition Based on ITIL V3: A Management Guide978-90-8753-126-32008Jan Van Bon · Arjen de Jong

Axel Kopp