A. R. · Authur Tenner · R. T.
Addison-Wesley · Prentice Hall
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Process Redesign: The Implementation Guide for Managers | 978-0-201-63391-7 (0-201-63391-4) | 1996 | Irving J. DeToro |
| Process Redesign: The Implementation Guide for Managers: The Implementation Guide for Managers | 978-0-13-376481-9 (0-13-376481-8) | 2013 | " |