| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Innovating the Corporation | 978-0-07-139219-8 (0-07-139219-X) | 2002 | Thomas Kuczmarkski ยท Jeffrey Swaddling |
| Market Leadership Strategies for Service Companies: Creating Growth, Profits, and Customer Loyalty | 978-0-8442-2441-1 (0-8442-2441-3) | 1999 | Craig Terrill |