Arjen de Jong

titleISBN-13year of publica-
tion
other author(s)
Continual Service Improvement Based on ITIL V3: A Management Guide978-90-8753-128-72008Jan Van Bon · Axel Kolthof
ITIL V3 Foundation Exam: The Study Guide978-90-8753-069-32010Jan van Bon · Axel Kolthof · Mike Pieper · Ruby Tjassing · Annelies van der Veen · Tieneke Verheijen
Service Design Based on ITIL V3: A Management Guide978-90-8753-125-62008Jan Van Bon · Axel Kolthof
Service Strategy Based on ITIL V3: A Management Guide978-90-8753-124-92008Jan Van Bon · Axel Kolthof
Service Transition Based on ITIL V3: A Management Guide978-90-8753-126-32008Jan Van Bon · Axel Kolthof

A. D. · A. De · A De Jong · A. J. · D. J. · de Jong

Arjen De Vries