title | ISBN-13 | year of publica- tion | other author(s) |
---|---|---|---|
Continual Service Improvement Based on ITIL V3: A Management Guide | 978-90-8753-128-7 | 2008 | Jan Van Bon · Axel Kolthof |
ITIL V3 Foundation Exam: The Study Guide | 978-90-8753-069-3 | 2010 | Jan van Bon · Axel Kolthof · Mike Pieper · Ruby Tjassing · Annelies van der Veen · Tieneke Verheijen |
Service Design Based on ITIL V3: A Management Guide | 978-90-8753-125-6 | 2008 | Jan Van Bon · Axel Kolthof |
Service Strategy Based on ITIL V3: A Management Guide | 978-90-8753-124-9 | 2008 | Jan Van Bon · Axel Kolthof |
Service Transition Based on ITIL V3: A Management Guide | 978-90-8753-126-3 | 2008 | Jan Van Bon · Axel Kolthof |