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Andy Cross
A.C.
ยท
A. Cross
title
ISBN-13
(ISBN-10)
year of publication
Managing Customer Service
978-1-903776-92-6
(1-903776-92-9)
2008
The Talent Management Pocketbook
978-1-903776-47-6
(1-903776-47-3)
2007
Andy Crossfield