| Titel | ISBN-13 (ISBN-10) | Erschei- nungsjahr | andere Autoren |
|---|---|---|---|
| Communication Quality and ERP Implementation Project Success: Exploring the influence of communication quality between the IT project team and the affected business units on implementation success | 978-3-8383-0522-6 (3-8383-0522-1) | 2009 | Benoit A. Aubert · Val Hooper |
| Success Factors for e-CRM System Implementations: Which factors are important and why? | 978-3-8433-5051-8 (3-8433-5051-5) | 2010 | Beverley Hope |