| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Handbook of Metrics for Research in Operations Management: Multi-item Measurement Scales and Objective Items | 978-1-4129-5451-8 (1-4129-5451-7) | 2007 | Roger G. Schroeder · Xiaowen Huang · M. Murat Kristal |