Grand Central Publishing · Helion
| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| At America's Service: How Your Company Can Join the Customer Service Revolution | 978-0-446-39316-4 (0-446-39316-9) | 1995 |
| Inteligencja Spoieczna, Polish, Karl Albrecht | 978-83-246-0792-1 (83-246-0792-7) | 2007 |
A. K. · Albrecht / Diener, Karl-Heinz / Landgraf-Dietz, Diter Möschwitzer · Albrecht / Reutter, Karl Rieber · Albrecht und, Karl Reutter Rieber · Karl Albrecht