Abie Reifer

A. R.

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization978-O-12-41O543-O
(O-12-41O543-2)
2013David Loshin

Abigail R. Esman