year of publication | ISBN | author(s) | title |
---|---|---|---|
2011 | 978-91-978222-1-3 | Veronica Boxberg Karlsson | Så får du alla medarbetare att vilja företagets bästa |
2013 | 978-91-978222-2-0 | Veronica Boxberg Karlsson · Lina Thomasdotter Schölin | Boken om Mystery Shopping för medarbetare |
'' | 978-91-978222-3-7 | Veronica Boxberg Karlsson · Lina Thomasdotter Schölin | The employee´s guide to Mystery Shopping |
'' | 978-91-978222-4-4 | '' | Clienta mistério Manual para profissionais de atendimento e vendas |
2014 | 978-91-978222-6-8 | '' | Handbók fyrir starfsfólk um Mystery Shopping |
'' | 978-91-978222-7-5 | '' | Ghidul angajatului pentru Mystery Shopping |
'' | 978-91-978222-8-2 | '' | Het handboek voor medewerkers over mystery shopping onderzoek |
2014 | 978-91-978222-9-9 | Veronica Boxberg Karlsson · Lina Thomasdotter Schölin | Οδηγός εργαζομένων στο Mystery Shopping |