EFQM

year of pub­li­ca­ti­onISBNauthor(s)title
1999978-90-5236-077-5European Foundation for Quality Management · British Quality FoundationEight Essentials of Excellence: the Fundamental Concepts and Their Benefits
  ''978-90-5236-093-5Assessing for excellence: A practical guide for self-assessment
  ''978-90-5236-310-3European Foundation for Quality ManagementPeople Management and People Satisfaction: Information Search (EFQM benchmarking services)
2003978-90-5236-319-6EFQM (Foundation)Efqm Excellence Model: Public and Voluntary Sector Version
1999978-90-5236-339-4European Foundation for Quality ManagementCase Study: Small and Medium Sizes Enterprises (Integrated engineering)
2004978-90-5236-480-3   ''The Efqm Framework for Corporate Social Responsibility
2014978-90-5236-659-3efqmDie Ermittlung von Exzellenz