The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management

Management

by Donna Knap

Hardcover

ISBN: 978-81-315-2205-9

ISBN-10: 81-315-2205-9

J.Ross Publishing Inc · 2014

See also (possibly by other authors):
2010PaperbackThe ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management