Customer relationship management principles and techniques (2nd edition series of e-commerce professional teaching colleges)(Chinese Edition)

by QI FANG ZHONG // YE YAN MING // YIN JIAN WEI // CHEN MING LIANG

Paperback

ISBN: 978-7-308-09062-9

ISBN-10: 7-308-09062-0

Zhejiang University Pub. Date :2011-06-01 version 2 · 2000