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by: Masaaki Mochimaru · Kanji Ueda · Takeshi TakenakaPaperback details (United States). details (UK). details (Germany). details (Japan). ISBN: 978-4-431-56354-9 ISBN-10: 4-431-56354-7 Springer · 2016 |
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2014 | ハードカバー | Serviceology for Services: Selected papers of the 1st International Conference of Serviceology |