| 
by ren-lefebure-gilles-venturiPaperback details (United Kingdom). details (Germany). 
 
 ISBN: 978-2-212-11331-0 ISBN-10: 2-212-11331-5 Eyrolles · 2004  | 
| See also (possibly by other authors): | ||
| 2009 | Broché | Gestion de la relation client | 
| 2006 | Broché | Gestion de la relation client |