British Quality Foundation

year of pub­li­ca­ti­onISBNauthor(s)title
2000978-1-899358-34-2British Quality FoundationThe Model in Practice: Using the EFQM Excellence Model to Deliver Continuous Improvement
2005978-1-899358-58-8How to Design and Implement a Corporate Social Responsibility Strategy
  ''978-1-899358-59-5How to Identify and Manage the Organisation's Key Processes