| year of publication | ISBN | author(s) | title |
|---|---|---|---|
| 2000 | 978-1-899358-34-2 | British Quality Foundation | The Model in Practice: Using the EFQM Excellence Model to Deliver Continuous Improvement |
| 2005 | 978-1-899358-58-8 | How to Design and Implement a Corporate Social Responsibility Strategy | |
| '' | 978-1-899358-59-5 | How to Identify and Manage the Organisation's Key Processes | |