Pencom

year of pub­li­ca­ti­onISBNauthor(s)title
1991978-1-879239-00-5Phil RobertsService That Sells! the Art of Profitable Hospitality
1995978-1-879239-05-0Phil Roberts · Andrea StewartTurn the Tables on Turnover: 52 Ways to Find, Hire & Keep the Best Hospitality Employees
1996978-1-879239-09-8Marcela MendozaTu Dices, Yo Digo - You Say, I Say Phrasebook (Spanish Edition)
1997978-1-879239-13-5Christopher O'Donnell · Phil RobertsQuick Service That Sells!
1998978-1-879239-17-3Bill NelsonWork Smarter Not Harder: The Service That Sells! Workbook for Foodservice (Real World Training Solutions)
2003978-1-879239-43-2Tom FeltensteinTom Feltenstein's Encyclopedia of 401 Proven Killer Promotional Tactics
2004978-1-879239-44-9T. J. SchierNow That's Service That Sells!: The Art Of Managing The Sizzle
  ''978-1-879239-45-6T. J. SchierNow That's Quick Service That Sells!: The Art of Managing the Sizzle for Quick-Service Resturants