Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution (Advances in Marketing, Customer Relationship Management, and E-services)

by: Cecilia Silvestri · Michela Piccarozzi · Barbara Aquilani

Hardcover

ISBN: 978-1-7998-1419-1

ISBN-10: 1-7998-1419-X

Business Science Reference · 15. November 2019