There has been data ("ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping ... and ISO 20000 Acronyms - Third Edition") available for this ISBN from the data sources that books-by-isbn.com uses, but not on the latest request on Fri Aug 2 19:34:40 2019, so the data displayed here has been removed .