There has been data ("The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management, Second Edition") available for this ISBN from the data sources that books-by-isbn.com uses, but not on the latest request on Fri Aug 2 19:32:17 2019, so the data displayed here has been removed .