by: Rob Markey · Fred ReichheldAudio CD details (United States). details (UK). details (Germany). details (Canada). ISBN: 978-1-59659-762-4 ISBN-10: 1-59659-762-3 Gildan Media · 2011 |
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2011 | Hardcover | The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World |