|
by Steven M. FerryPaperback details (USA). details (UK). details (Germany). details (Canada). ISBN: 978-1-59457-443-6 ISBN-10: 1-59457-443-X BookSurge Publishing · 2004 |
| See also (possibly by other authors): | ||
| 2009 | Paperback | Hotel Butlers, The Great Service Differentiators |