| year of publication | ISBN | author(s) | title |
|---|---|---|---|
| 1996 | 978-1-57927-002-5 | Communications Center Supervisor Course: Instructor Manual | |
| 1997 | 978-1-57927-023-0 | Michelle Morin | Handling Hostage Calls: Training in a Box |
| 1998 | 978-1-57927-036-0 | Patty Maher | Communications for Responders: Training in a Box |