Hardcover
details (United States).(see also: eBook (Kindle))
details (UK).(see also: eBook (Kindle))
details (Germany).(see also: Kindle Ausgabe)
details (Italy).(see also: Formato Kindle)
ISBN: 978-1-57851-774-9
ISBN-10: 1-57851-774-5
Harvard Business Review Press · 2004