Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World-Class Service

Transactional

by Betsi Harris Ehrlich

Hardcover

ISBN: 978-1-57444-325-7

ISBN-10: 1-57444-325-9

CRC Press · 2002

See also:
2020DigitalTransactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World-Class Service