by: William J. Krowinski PhD · Steven R. Steiber PhD
Paperback
ISBN: 978-1-55648-157-4
ISBN-10: 1-55648-157-8
Jossey-Bass · 1996
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by: William J. Krowinski PhD · Steven R. Steiber PhDPaperback
ISBN: 978-1-55648-157-4 ISBN-10: 1-55648-157-8 Jossey-Bass · 1996 |
| See also (possibly by other authors): | ||
| 1990 | Paperback | Measuring and Managing Patient Satisfaction |