Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

by: Kerry Patterson · Joseph Grenny · Ron McMillan · Al Switzler · David Maxfield

Audio CD

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ISBN: 978-1-4915-8081-3

ISBN-10: 1-4915-8081-X

McGraw-Hill Education on Brilliance Audio · 2014