There has been data ("Iso/Iec 20000 Certification and Implementation Guide: Standard Introduction, Tips For Successful Iso/Iec 20000 Certification, Faqs, Mapping ... And Iso 20000 Acronyms - Fourth Edition") available for this ISBN from the data sources that books-by-isbn.com uses, but not on the latest request on Sat Feb 22 02:17:10 2020, so the data displayed here has been removed .