Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital

Successful

by: Rhonda Dishongh · Qaalfa Dibeehi · Kalina Janevska · Gregory D. Erickson

Hardcover

ISBN: 978-1-4665-8308-5

ISBN-10: 1-4665-8308-8

Productivity Press · 2013