|   | by: Paul P. Maglio · Cheryl A. Kieliszewski · James C. SpohrerHardcover details (United States). details (UK). details (Germany). details (Canada). ISBN: 978-1-4419-1627-3 ISBN-10: 1-4419-1627-X Springer · 2010 | 
| See also: | ||
| 2012 | Paperback | Handbook of Service Science (Service Science: Research and Innovations in the Service Economy) |