Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives

by Emily Yellin Hardcover details (USA). (see also: eBook (Kindle)) details (Germany). (see also: Kindle Ausgabe) details (Canada). (see also: eBook (Kindle)) ISBN: 978-1-4165-4689-4 ISBN-10: 1-4165-4689-8 Free Press · 2009