Valuepack: Operations Management with Service Operations Management:Improving Service Delivery: AND Service Operations Management, Improving Service Delivery (2nd Revised Edition)

Management

by: Prof Nigel Slack · Dr Stuart Chambers · Prof Robert Johnston · Graham Clark

Paperback

details (United Kingdom).

ISBN: 978-1-4058-3663-0

ISBN-10: 1-4058-3663-6

Financial Times/ Prentice Hall · 2005