The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Excellence

by: Robert Spector · breAnne O. Reeves

Paperback

ISBN: 978-1-119-37535-7

ISBN-10: 1-119-37535-5

Wiley · 2017

See also:
2017DigitalThe Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
2017DigitalThe Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture