year of publication | ISBN | author(s) | title |
---|---|---|---|
2015 | 978-0-9965455-0-1 | Frank Lanzkron-Tamarazo | You Don't Want Dessert, Do You?: Using humor, entertainment, education and training to create a customer service experience that enriches your customers' lives. |
2016 | 978-0-9965455-1-8 | Doris Rose Lanzkron-Tamarazo | The Killer Gene |