year of publication | ISBN | author(s) | title |
---|---|---|---|
2009 | 978-0-9840987-0-5 | Steven Shaw | Cheating The Dealer: Service Manager Reveals All! |
2010 | 978-0-9840987-3-6 | Steven E Shaw | The Dealer Principle - OEM Edition: Trust + Value = Customer Retention |
'' | 978-0-9840987-8-1 | '' | The Dealer Principle: Knowledge + Trust = Savings |