| year of publication | ISBN | author(s) | title |
|---|---|---|---|
| 2008 | 978-0-9819302-0-6 | Linda Ireland | Domino: How Customer Experience Can Tip Everything In Your Business Toward Better Financial Performance |
| 2009 | 978-0-9819302-1-3 | '' | Domino: How Customer Experience Can Tip Everything in Your Business Toward Better Financial Performance |