Information Technology Process Institute

year of pub­li­ca­ti­onISBNauthor(s)title
2004978-0-9755686-0-6Kevin Behr · Gene Kim · George SpaffordThe Visible Ops Handbook: Starting ITIL in 4 Practical Steps
2005978-0-9755686-1-3Kevin Behr · Gene Kim · George SpaffordThe Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps
2011978-0-9755686-3-7Andi Mann · Kurt Milne · Jeanne MorainVisible Ops Private Cloud: From Virtualization to Private Cloud in 4 Practical Steps