Alan Pr

year of pub­li­ca­ti­onISBNauthor(s)title
1993978-0-9637820-0-7Shep HykenMoments of Magic
1999978-0-9637820-1-4Shep HykenThe Loyal Customer: A Lesson From a Cab Driver
2012978-0-9637820-2-1   ''Moments of Magic: Be a Star With Your Customers & Keep Them Forever
2017978-0-9637820-7-6   ''Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone