There has been data ("The Shared Service Architect's Business Case Toolbox: Over 30 tools, templates and techiques for drafting a majority of your shared service business case in-house (Shared Service Architect's Toolboxes)") available for this ISBN from the data sources that books-by-isbn.com uses, but not on the latest request on Fri Mar 29 17:54:30 2019, so the data displayed here has been removed .