Crisp Publications

year of publication	ISBN	author(s)	title
1987	978-0-931961-17-5	William B Martin	Quality customer service: The art of treating customers as guests (The Fifty-Minute series)
''	978-0-931961-24-3	Steve Mandel	Effective presentation skills (The Fifty-Minute series)
1988	978-0-931961-33-5	Marion Haynes	Effective Meeting Skills (The Fifty-Minute series)
1995	978-0-931961-35-9	Jack Swenson	Writing Fitness: Practical Exercises for Better Business Writing (The Fifty-Minute Series)
''	978-0-931961-42-7	Rebecca L. Morgan	Professional Selling: Practical Secrets for Successful Sales (CRISP FIFTY-MINUTE SERIES)
''	978-0-931961-46-5	Charles M. Cadwell	New Employee Orientation: Bringing People On Board Successfully (Fifty-Minute S.)
''	978-0-931961-52-6	Carolyn Barnes	Professional Excellence for Secretaries (Fifty-Minute)
1995	978-0-931961-56-4	Madelyn Burley-Allen	Memory Skills in Business (Crisp Fifty-Minute Series)
1989	978-0-931961-61-8	Terry L. Paulson	Making Humor Work: Take Your Job Seriously and Yourself Lightly (Fifty-Minute Series)
''	978-0-931961-65-6	Morgan	Calming Upset Customers (Fifty-Minute)
1995	978-0-931961-69-4	Robert Maddux	Ethics in Business: A Guide for Managers (Crisp Fifty-Minute Books)
''	978-0-931961-71-7	Lynn Fossum	Understanding Organizational Change: Converting Theory to Practice (Crisp Fifty-Minute Books)
''	978-0-931961-72-4	Diane Bone	Quality at Work: A Personal Guide to Professional Standards (Fifty-Minute Series)
''	978-0-931961-83-0	William B. Martin	Managing Quality Customer Service (A Fifty-Minute Series Book)
1989	978-0-931961-84-7	William L. Nothstine	Influencing Others: A Handbook of Persuasive Strategies (Crisp Fifty-Minute Series)
1995	978-0-931961-88-5	James R. Sherman	Stop Procrastinating: Get to Work (50-Minute Series)
1998	978-0-931961-93-9	Frederic Jones	Architectural Lighting Design