Insurance Institute of America

year of pub­li­ca­ti­onISBNauthor(s)title
1993978-0-89462-078-2James J. Markham · Kevin M. Quinley · Layne S. ThompsonThe Claims Environment
  ''978-0-89462-079-9Michael J BetzWriting at work: A text for insurance personnel
2001978-0-89462-147-5James R JonesManaging bodily injury claims
  ''978-0-89462-150-5James R. JonesLiability Claim Practices
2002978-0-89462-169-7George E. RejdaIns 22 Course Guide: Personal Insurance