| year of publication | ISBN | author(s) | title |
|---|---|---|---|
| 1993 | 978-0-89462-078-2 | James J. Markham · Kevin M. Quinley · Layne S. Thompson | The Claims Environment |
| '' | 978-0-89462-079-9 | Michael J Betz | Writing at work: A text for insurance personnel |
| 2001 | 978-0-89462-147-5 | James R Jones | Managing bodily injury claims |
| '' | 978-0-89462-150-5 | James R. Jones | Liability Claim Practices |
| 2002 | 978-0-89462-169-7 | George E. Rejda | Ins 22 Course Guide: Personal Insurance |
| 2018 | 978-0-89462-274-8 | Insurance Operations | |