The Only Thing That Matters: Bringing The Power Of The Customer Into The Center Of Your Business

by Karl Albrecht Paperback details (USA). details (Italy). (see also: Copertina flessibile) details (Spain - España). (see also: Tapa blanda) ISBN: 978-0-88730-639-6 ISBN-10: 0-88730-639-X HarperBusiness · 1993