Paperback
details (United States).(see also: eBook (Kindle))
details (UK).(see also: eBook (Kindle))
details (Germany).(see also: Kindle Ausgabe)
details (Canada).(see also: eBook (Kindle))
ISBN: 978-0-7879-6855-7
ISBN-10: 0-7879-6855-2
Jossey-Bass · 2003