by D B N Murthy
Hardcover
ISBN: 978-0-7619-9305-6
ISBN-10: 0-7619-9305-3
SAGE Publications Pvt. Ltd · 1999
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by D B N MurthyHardcover
ISBN: 978-0-7619-9305-6 ISBN-10: 0-7619-9305-3 SAGE Publications Pvt. Ltd · 1999 |
| See also: | ||
| 1999 | Paperback | Managing Quality: A Practical Guide to Customer Satisfaction |