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by: PORTER ERIN · LOESCHER KRISTIE · RIEKENBERG JANET · STARNES JANETPaperback details (USA). details (UK). 
 details (Canada). ISBN: 978-0-7575-4227-5 ISBN-10: 0-7575-4227-1 Kendall Hunt Publishing · 2008  | 
| See also: | ||
| 2010 | Loose Leaf | Communication Matters: Write, Speak, Succeed: a Collection of Readings in Business Communications |