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by: Jenny Hayes · Frances DredgePaperback
ISBN: 978-0-566-08005-0 ISBN-10: 0-566-08005-2 Gower Publishing Ltd · 1998 |
| See also (possibly by other authors): | ||
| 2017 | Hardcover | Managing Customer Service (Institute of Learning & Management Super) |
| 2008 | Paperback | Managing Customer Service (Management Pocketbooks) |