by: Gerald J. Langley · Ronald D. Moen · Kevin M. Nolan · Thomas W. Nolan · Clifford L. Norman · Lloyd P. Provost
Hardcover
details (USA).
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details (United Kingdom).
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details (Germany).
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details (Canada).
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ISBN: 978-0-470-19241-2
ISBN-10: 0-470-19241-0
Jossey-Bass · 2009